We want everyone to feel welcome at Wheal Martyn, and we are always looking for new ways to improve the museum’s accessibility.

If you have access requirements, the below information should help you to make the most of your visit. If you would like more information, please call us on 01726 850362.

Before your visit

Our Accessibility Guide provides a detailed description of what you can expect to find at the museum, including images and accurate measurements. This is useful for visitors with a variety of access requirements.

Our Visual Story provides a visual guide of what to expect at the museum through images and words. This allows visitors to familiarise themselves with Wheal Martyn before their visit. This guide is particularly useful for visitors with autism, anxiety and associated conditions. We also have an Easy Read Visual Story.

Getting in

Disabled parking is available close to the main entrance of the museum which is wheelchair accessible.

Dogs

Dogs are welcome at the museum on leads. 

Wheelchair access on site

Wheal Martyn is a historic site and some areas have limited access by nature. However, the Discovery Centre, shop and café are fully accessible and every effort has been made to make as many areas of the wider site as accessible as possible.

Please note that:

• We are set on a hillside
• There are uneven paths and steps around some of the outside trails
• Pit View is a half mile walk uphill, including several flights of steps and uneven paths
• Some areas of the site may be unavailable to the public at short notice – for example, Pit View will be off limits when blasting is taking place for safety reasons.

Carers

Carers are permitted free entry into the museum.

Accessible toilets

There are accessible toilets in the Atrium (main entrance).

BSL clips

You can hire a tablet to use while you explore Wheal Martyn in British Sign Language (BSL). Alternatively, view it on your own device here. 

Easy read guide

You can ask reception for a free easy read guide to borrow during your visit, or download your own copy here.

Quiet spaces

If you need to go somewhere quiet for any reason during your visit, then you can go to our quiet space. Follow signs for the conference room. When you reach the building, it is the first door you come to and the quiet space is just inside, near the entrance. Please ask a member of staff if you require any further assistance.

Sensory bags

Explore Wheal Martyn with one of our sensory bags, which are designed especially for people with autism and learning difficulties.

Our access statement