Access Information

Come and explore the UK’s only china clay museum! The information below has been designed to help visitors with a variety of access requirements plan their visit with ease. If you would like any further information or advice prior to your visit, please contact us on 01726 850362 and we will happily assist.

Plan your visit

Wheal Martyn’s Accessibility Guide provides a detailed description of what you should expect to find at the museum, including images and accurate measurements. This is useful for visitors with a variety of access requirements.

Wheal Martyn’s Visual Story provides a visual guide of what to expect at the museum through images and words. This allows visitors to familiarise themselves with Wheal Martyn before their visit. This guide is particularly useful for visitors with autism, anxiety and associated conditions. See our Easy Read Visual Story here

Getting in

Wheal Martyn has disabled parking close to the main entrance of the museum which is wheelchair accessible.

Wheelchair access on site

Due to the historic nature of the Wheal Martyn grounds, access to some parts of the site is limited. The interactive gallery, shop and café are fully accessible and every effort has been made to make as many areas of the wider site as accessible as possible.

Visitors with enquiries concerning accessibility issues are strongly encouraged to ring (01726 850362) before visiting to discuss their needs with our staff.

Visitors should note that:

The country park is set on a hillside.

There are uneven paths around the historic and nature trails.

There are sets of steps at various locations around the historic and nature trails.

The Pit viewing platform is a half mile walk up hill, with several flight of steps and uneven paths along the route.

Some areas of the site may be unavailable to the public at short notice; for example, when blasting is taking place at Wheal Martyn Pit, the viewing platform will be off limits for safety reasons.

Carers

Carers are permitted free entry into the museum.

Accessible toilets

There are accessible toilets in the Atrium (main entrance).

BSL Clips

On your visit to Wheal Martyn, you can now hire a tablet to use while you explore and discover the history of this beautiful place in British Sign Language (BSL). Alternatively, view it on your own device here. 

Easy Read Guide

Please ask reception for a FREE easy read guide to borrow during your visit, or download your own copy here.

Dogs

All dogs are welcome at the museum and will love all the space to explore. There are plenty of canine drink stops and even kennels at the café.

Relax

If you need to go somewhere quiet for any reason during your visit, then you can go to our quiet space. Follow signs for the conference room. When you reach the building, it is the first door you come to and the quiet space is just inside, near the entrance. Please ask a member of staff if you require any further assistance.

Things to do

Explore the site with one of our sensory bags, specially designed for people with autism and learning difficulties.

We also have lots of different trails, including the teddy bear trail and kettle kids trail.

Relaxed Sessions

If you prefer to enjoy the museum at a quieter pace, why not come along to our Relaxed Sessions on Saturday 19th October, 3.30pm – 5pm, or Saturday 18th January, 4.30pm – 6pm? These sessions are especially suited to people with autism, anxiety and associated conditions. Have fun with object handling, ASD-friendly activities and trails.

Wheal Martyn Trust is committed to furthering accessibility as detailed in our Access Statement.